This Privacy Policy explains how Dakin Law collects, holds, uses and discloses personal information, and how individuals may access and correct their personal information or make a privacy complaint.

What personal information we collect

The personal information we collect may include your full name, address, email address and telephone number through our online contact form.

We may also collect limited technical information when you interact with our website, such as IP address, browser type, device information, pages visited, and the date and time of access.

We will only collect personal information that is reasonably necessary to carry out our business activities. We collect, use and disclose your personal information to verify your identity, provide and manage our services to you, communicate with you, meet our legal and regulatory Obligations, and including anti-money laundering and counter-terrorism financing ( AML/CTF) requirements.

How we collect personal information

We generally collect personal information directly from you when you contact us, engage our services, complete forms, communicate with us by phone, email or through our website, or otherwise provide documents or information to us. In some circumstances, we may collect personal information from third parties where authorised or required.

Disclosure of personal information

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;

• If it is required for any legal proceeding;

• To prove or protect our legal rights; and

• To buyers or potential buyers of this company in the event that we seek to sell the company

Website, cookies and online services

Our website may use cookies and similar technologies to improve website performance, understand website usage and support site functionality. You can usually control cookies through your browser settings, although disabling cookies may affect how the website functions. Where we use third-party tools for website hosting, analytics, forms or communication, those providers may process information on our behalf in accordance with their own terms and privacy practices.

Storage, security and retention

All data is only accessible to our employees and the administration of the website.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. Personal information may be stored in electronic systems, cloud services and physical files. We retain personal information for as long as reasonably necessary for the purposes for which it was collected to comply with legal or professional obligations.

Privacy complaints

Dakin Law welcomes your comments regarding this Statement of Privacy. If you believe that we have not adhered to this policy, please contact our office:

Ph: 02 6681 4344

Email: help@dakinlaw.com.au.

We will use commercially reasonable efforts to promptly determine and remedy the problem.

If you are not satisfied with our response, or if we do not resolve your complaint within 30 days, you are entitled to escalate your complaint by lodging a complaint with the Office of the Australian Privacy Commissioner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business practices or website functionality. The current version of this policy will be made available on request and may also be published on our website.